Often during process improvement projects the team members become private investigators looking at the details, analyzing data, finding clues, and solving problems. This year at Registry Partners we developed a virtual escape room game so that all of our employees could participate in being a Private Investigator.  Everyone was provided a brief one-page story of how a mad scientist did not believe in working from home….

Picture a scenario when someone is asked to type or look up something on the computer and there is a person standing over their shoulder or watching them onscreen through a virtual meeting. The person typing tends to get nervous, makes a couple of typos, and then says, “It’s so hard to do this while someone is watching me.” This is a classic setting of what…

What makes our Mentoring Program unique are the Quality Consultants who provide a solid foundation for their mentees to learn, grow within their skills and become confident CTRs. Not only are our Consultants subject matter experts but they are fun, humble and kind people who make an outstanding Team.       But WHO are they? AND Why do THEY love mentoring?  Introducing Heather Donohue! Heather currently coordinates and…

It’s an interesting concept, keep your certification(s) you worked so hard for, which you don’t really utilize, and find a way to make it worthwhile and cost worthy to keep it. In my case, I worked so hard to obtain the RHIT (Registered Health Information Technician) and maintaining it seems more like a chore every two years now that I work in the Cancer Registry Field….