Consultant Spotlight: Sandy Dalen, MPA, BSW


Sandy began working with the Registry Partners Quality Division as a Validation Specialist in April, 2014 before being promoted to Senior Project Manager in November of 2015.

Since day one, she has done an incredible job on each project she has been assigned. Her dedication to quality abstractions and determination for hard work and achieving excellence have contributed to Sandy’s success. She has assisted our existing team of project managers with various project manager duties over the last year and is always willing to go the extra mile to ensure deadlines are met and/or take on additional hours to meet a client’s needs. We look forward to her taking on this new role as Senior Project Manager which will be a combination of both project management and validation management responsibilities.

Sandy earned her Masters of Public Administration degree from the University of Michigan and also holds a Bachelor of Social Work degree from Alma College, also in Michigan. She has completed certification as a Six Sigma Black Belt and has held positions as Quality Manager, Managed Care Coordinator, Project Manager for a home healthcare company where she developed and managed specialty programs, Dental Services Program Coordinator and Contracts Coordinator.

Sandy presently resides in Tawas City, MI with her husband. She has one daughter who lives in the Columbus, Ohio area. Sandy is active with her church and makes fish hats to raise funds for the local “Coats for Kids” organization. She enjoys reading mysteries, making quilts and helping others in her church family. She also enjoys cheering on her favorite baseball team, the Detroit Tigers.


Q&A with Sandy:

Q:     What is your favorite part about working for Registry Partners- Quality Division?

A:     The people.  Everyone I’ve worked with since starting with the company has been great to work with.  I would say one of the key features of the Registry Partners Quality Division is working together to meet the needs of the client while providing an encouraging, positive work experience.


Q:      What drew you to this line of work?

A:     I began working with healthcare quality while working at a National Medical Laboratory.  Making the change to the hospital environment enabled me to be more involved in changes that directly impact patient outcomes.  As the national quality care initiatives evolved, I wanted to be able to focus efforts on one area of expertise.  Helping hospitals to understand their data and use it to improve patient outcomes seemed the way to make the most impact.


Q:      If you could give advice to someone considering working in your field, what would you say?

A:     Be flexible and willing to change.  Healthcare is very dynamic and always changing for the better.