Consultant Spotlight: Lynn Nobles, RN, BSN – Registry Services Director, Clinical Registry Services

Corry

Marketing Manager

Lynn Nobles, RN, BSN, is a Registry Services Director for the Registry Partners Quality Division, Clinical Registry Services.

Other positions Lynn has held with Registry Partners include: Clinical Data Abstractor, Validation Specialist and Project Manager.

Lynn’s past work experience includes working as an ER nurse, Critical Care nurse, Home Care Clinical Coordinator, Public Health Communicable Disease Coordinator and Surgical Clinical Reviewer (SCR) for Columbus Regional Healthcare System in Whiteville, NC.  While at Columbus Regional, Lynn also worked as an informatics analyst for physicians assisting with building electronic physician order sets, troubleshooting, and EHR upgrade testing.   She was also involved with collection of physician quality OPPE/FPPE data, facilitated the physician peer review process and assisted with providing physician training on CPOE.   

Lynn received her Associate Degree in Nursing from Southeastern Community College in Whiteville, NC followed by her Bachelors of Science in Nursing from East Carolina University.  She has completed certifications in both ACLS and PALS, as well as Mobile Intensive Care Unit nurse, Trauma nurse core course and AHA CPR Instructor.  In addition, Lynn became certified as a Surgical Clinical Reviewer (SCR) through the American College of Surgeons NSQIP program.

Lynn is presently a member of the North Carolina Nurses Association and the National Association of Healthcare Quality (NAHQ) as well as Sigma Theta Tau International Honor Society of Nursing.   

Lynn resides in North Carolina with her husband and she has one daughter.  In her spare time Lynn enjoys running, camping, white water rafting and bike riding.

Q & A with Lynn

Q:  How did you become interested in the healthcare quality field?

A: Before moving into quality, I spent most of my nursing career as an emergency department and critical care nurse.  In the emergency room, we performed chart reviews to improve nursing care and documentation.  I found myself looking forward to taking my turn completing the chart reviews.  I even volunteered to complete reviews for other staff who found the task less than interesting.  I also participated in quarterly chart audits during the time I worked in public health and recognized that perhaps my passion had moved from direct care into an area of healthcare that I had never considered before.  Soon after, an opportunity became available to work in the Quality department at our local hospital as a core measures abstractor and I decided to pursue it.  I was hired and began to discover that I didn’t know, how much I didn’t know, about healthcare process improvement but sure enjoyed learning.

Q:  What do you find to be the most rewarding part of your career in healthcare quality?  

A:  I love knowing that what I do each day is part of a much bigger process that ultimately is improving the care that every patient receives at the bedside.  When I worked as a registered nurse in a care-delivery role, I was only able to impact the care for those select patients I was responsible for during my shift.  After my transition into quality, as I began learning the science behind the core measures, I realized that I was in a role that was part of a process that was impacting patient care day in and day out, even when I wasn’t working.  I realized the impact was much broader than what my own hands could physically do.  This is what I love about healthcare quality.

Q:  How do you describe your career to family and friends?  

A:  I describe my role as a partnership with hospitals to gather their data to review for improving patient care.  I explain that my role is to review what we did and when we did it to ensure it was done right and and determine how it impacted the patient’s health afterward.